# SaaSAnalytics > All-in-one analytics, automation and AI customer support for modern SaaS. Track the full journey from anonymous visitor to paying customer with a single JavaScript snippet. SaaSAnalytics unifies product analytics, marketing attribution, heatmaps, session replay, lifecycle email, in-app automations and an AI-powered support chat widget behind a single canonical user identity. Every event, purchase, message and interaction is tied back to the same person across sessions, devices and channels. ## Pages - [Home](/): Platform overview — analytics, automation and AI support for SaaS. - [Pricing](/pricing): 30-day free trial, four paid tiers, optional session replay and heatmap bolt-ons. - [Privacy](/privacy): How SaaSAnalytics collects, stores and protects data (GDPR/CCPA). ## Features - [Product Analytics](/features/analytics): Real-time funnels, retention cohorts, revenue, MRR, churn and ROAS. - [Contact Management & User Analytics](/features/user-analytics): Persistent canonical identity, full event timelines, segmentation and lists. - [Process Automations](/features/process-automations): Slack alerts, webhooks and workflows on any event, property change or funnel drop-off. - [Email Automations](/features/email-automations): Lifecycle sequences with deduplication, bounce protection and unsubscribe handling. - [AI Customer Support](/features/ai-support): AI chat widget grounded in your knowledge base, with clean escalation to humans. - [Heatmaps & Session Replay](/features/heatmaps): Click, scroll and movement heatmaps plus full session recordings (privacy-first, opt-in). - [Multi-Project Workspaces](/features/multi-project): Isolated projects with role-based collaboration and shared billing. - [Integrations](/features/integrations): Slack, Meta Conversion API, Google Ads, Resend, WhatsApp, Shopify, Stripe and more. - [Natural Language Analytics](/features/natural-language-analytics): Ask questions of your product data in plain English and get grounded, chart-backed answers. ## Blog - [Blog index](/blog): Guides and playbooks on SaaS analytics, attribution, lifecycle email and AI support.